Payment OptionsWe currently accept American Express, Discover, MasterCard, and Visa. Credit card information entered in the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order. If you are uncomfortable entering your credit card information online, we will be pleased to accept your order by phone. Please call 1-800-95-ARUBA. In the event your credit card is declined, we will inform you of this and request a new credit card number. Please provide us with your new credit card number within 5 days so we can fulfill your order without you having to resubmit your order. As email is not a secure method of transmitting credit card information, we advise that for your protection you do NOT send credit card information via an e-mail message to Customer Service. Instead, we suggest that you call us directly at 1-800-95-ARUBA or fax us at 1-866-95-ARUBA with your credit card information. If you would like to pay by check please visit the Order By Mail section of this page.  Shipping ConfirmationUpon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The tracking information for your order will be included in that email so that you may check status of the order at your convenience. Should you have any questions about the status of your order , please contact an Aruba Aloe Customer Representative at 1-800-95-ARUBA or visit our Contact Us page.
Mail Order
Aruba Aloe Please allow 3-5 business days for your mail order to be processed and shipped out. We accept American Express, Discover, Master Card, Visa and checks for orders by mail. We will contact you once your order has been processed and shipped out.
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Telephone OrdersIf you would like to place an order by phone please call 1-800-95-ARUBA and a Aruba Aloe Customer Representative will be glad to assist you and take your order.
International OrderWe regret that at this time customers outside the U.S. and Canada cannot currently place orders on our website. If you would like to place an international order please fax the completed order form found below to 1-866-95-ARUBA. We will contact you within 1 to 2 business days to confirm that your order has been processed and shipped. All international orders will be shipped with USPS Priority Mail. We require a minimum order of a $100 for any international order not including the cost o shipping and handling. Please allow 1-2 business days to process and ship your order and 10-14 business days for your order to arrive.  Order Form Shipping CostUSPS Priority - $34.95 Order StatusWe process orders Monday through Friday in the order in which they are received. Orders are shipped out on the next business day. Please expect approximately the following amount of time for the processing and shipping of an order: United States: 4-8 Business Days Canada: 10-14 Business Days If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please call us at 1-800-95-ARUBA (1-800-952-7822) or email us at Customer Service and we would be happy to assist you. Coupons & PromotionsIf you have a promotional coupon code that can be redeemed, please enter the offer code in the box in the "Coupon Code / Promotional Code" box on the checkout page and hit apply. The promotion will be reflected in your order. If you would like to receive our timely promotions, please subscribe to our Newsletter. |
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